Still faster!

The representative office of Kverneland Group in Russia has reduced parts delivery time to one week.

This has become possible due to the collection of spare parts from the main storage facility in France. The new delivery system enables the Russian office of Kverneland to appoint the shipment date and choose the type of transport, to deliver the parts straight to the storage facility in Lipetsk without reloading at the customs control point which saves time and money.

Spare parts are shipped from Europe every 1-1.5 weeks. Specialists of Kverneland observe that express delivery to Lipetsk by plane, including customs clearance, took approximately five days, and the dealer had to carry extra costs for transportation. Currently, the shipment by air is no longer necessary, which reduces the cost of spare parts.

The storage facility in Lipetsk always has enough parts and consumables to ensure uninterrupted operation of farm machines during the season. Every week, specialists monitor the range of spare parts at the storage facility and order new items if necessary.

‘The new logistics strategy has been in use for only a few months’, says Sergey Tikhomirov, Head of Spare Parts Department of AgroCentre, ‘but our clients have already had a chance to feel the difference. Kverneland delivers original parts twice as quickly as the majority of other manufacturers of imported farm machinery.’